Empire Spine and Pain (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our website and advertising lead forms.
Information We Collect
We may collect the following information when you submit a form, request an appointment, or contact our office:
- Full name
- Email address
- Phone number
- City, State, or ZIP code
- Any information you voluntarily provide regarding your condition
We may also collect limited technical data such as IP address, browser type, and website usage data to improve our services.
How We Use Your Information
We use your information to:
- Respond to appointment requests
- Contact you regarding medical consultations
- Provide information about our services
- Improve our website and patient experience
We only collect information that is reasonably necessary to provide our services.
How We Protect Your Information
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only:
- With authorized staff for scheduling and patient communication
- When required by law
- With secure service providers assisting in operations (such as website hosting or CRM systems), under confidentiality obligations
Marketing & Communications
By submitting your information through our website or advertising forms, you consent to being contacted by phone, email, or text message regarding your request.
You may opt out of communications at any time by contacting our office.
Third-Party Advertising Platforms
We may use advertising platforms such as Google Ads to collect leads. Information submitted through these forms is used solely to respond to your inquiry and provide requested services.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (where legally permitted)
To make a request, please contact us using the information below.
Contact Information
Empire Spine and PainPhone: (516) 229-1443Website: https://empirespineandpain.com
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Pain treatments are covered by most major medical insurances including Medicare, Workers Comp, No Fault & Others.
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Your information is encrypted and secure. By submitting this form, you agree to our Communications Terms and Privacy Policy and consent to receive SMS and email communications. You may opt out at any time. We are HIPAA-compliant and value your privacy.
Meet Our Pain Management & Orthopedic Specialists
Dr. James Yu, D.O.
Board Certified Anesthesiologist
Board Certified Interventional
Pain Management Physician
Dylan J. O'Rourke
Certified Physician Assistant
Pain Conditions Affecting Daily Life
Improve your quality of life with our comprehensive approach to pain management
We are dedicated to finding individualized treatment options tailored to fit your needs. Our team is dedicated to helping you lead a productive and active life, free from pain and disruption.
We use an integrative approach to conduct a comprehensive evaluation and assess your condition.
Physical examination and review of your medical history. We assess the cause of your pain, determine its severity and duration, and help you develop an individualized treatment plan.
We provide a range of treatments and procedures to address your chronic pain. These include nerve blocks, injections, physical therapy, implantable therapies and more. We also offer health education to help you better manage your condition.