Empire Spine and Pain (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our website and advertising lead forms.
Information We Collect
We may collect the following information when you submit a form, request an appointment, or contact our office:
- Full name
- Email address
- Phone number
- City, State, or ZIP code
- Any information you voluntarily provide regarding your condition
We may also collect limited technical data such as IP address, browser type, and website usage data to improve our services.
How We Use Your Information
We use your information to:
- Respond to appointment requests
- Contact you regarding medical consultations
- Provide information about our services
- Improve our website and patient experience
We only collect information that is reasonably necessary to provide our services.
How We Protect Your Information
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only:
- With authorized staff for scheduling and patient communication
- When required by law
- With secure service providers assisting in operations (such as website hosting or CRM systems), under confidentiality obligations
Marketing & Communications
By submitting your information through our website or advertising forms, you consent to being contacted by phone, email, or text message regarding your request.
You may opt out of communications at any time by contacting our office.
Third-Party Advertising Platforms
We may use advertising platforms such as Google Ads to collect leads. Information submitted through these forms is used solely to respond to your inquiry and provide requested services.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (where legally permitted)
To make a request, please contact us using the information below.
Contact Information
Empire Spine and PainPhone: (516) 229-1443Website: https://empirespineandpain.com
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Our Plainview office has moved
Find us at our new location:
520 Old Country Rd
Plainview, NY 11803
Same doctors, same phone numbers.
Most Major Plans,
No-Fault & Personal Injury.
We accept most major insurance plans across our New York and New Jersey offices. Select your state to see accepted plans.
Accepted at our New York Locations
Workers' Compensation
No-Fault (NY & NJ)
Lien Cases
Medicare
Empire BCBS
BCBS / Anthem
Cigna
Aetna
Empire NYSHIP
Oxford (PPO)
United Health Care
GHI / Emblem Health
Humana (PPO)
Magnacare (PPO)
Northwell Direct
1199 SEIU
Self Pay
Accepted at our New Jersey Locations
No-Fault (NJ)
Lien Cases
Horizon BCBS
Empire NYSHIP
BCBS / Anthem (PPO)
Cigna
Aetna (PPO)
GHI / Emblem (PPO)
Port Authority UHC
Verizon Plan
Carpenter & Trade Unions
Self Pay
Medicare, Medicaid and Workers' Compensation are not accepted at our New Jersey locations. Not sure about your plan? Call us and we'll verify before your visit.
Not sure about your plan?
Call Us — 516-229-1443
Verify Your Coverage for FREE
Enter your information and our team will confirm your benefits before your visit.
✓ HIPAA Compliant
✓ No Obligation
✓ Same-Day Response
Your information is encrypted and secure. By submitting, you consent to receive communications regarding your appointment. You may opt out at any time.
Meet Our Pain Management & Orthopedic Specialists
Board-certified physicians dedicated to accurate diagnosis and minimally invasive care.
Pain Management
John Akhnoukh, M.D.
Board Certified Anesthesiologist & Interventional Pain Management Physician
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Pain Management
James Yu, D.O.
Board Certified Anesthesiologist & Interventional Pain Management Physician
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Pain Management
Benjamin Souferi, D.O.
Fellowship-Trained Interventional Pain Medicine Physician (Cleveland Clinic)
Visit ProfilePain Conditions Affecting Daily Life
Improve your quality of life with our comprehensive approach to pain management
We are dedicated to finding individualized treatment options tailored to fit your needs. Our team is dedicated to helping you lead a productive and active life, free from pain and disruption.
Our Locations
Pain management and orthopedic care across New York and New Jersey.